This privacy policy sets out how we use and protect any information that is being disclosed when visiting this website.

We are committed to ensure your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that this will only be used in accordance with this privacy statement. Your use of this website is considered consent.

All amendments to this policy will be updated here and we will inform you where applicable.

What Data we collect

We may collect the following information:

  • name
  • contact information including email address
  • other information relevant in case of customer surveys

We use this information to enable us to keep in contact and ensure you are provided with the best service.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

We may provide links to other websites of relevant interest. However once you have left out site you should be aware that we do not have any control over that website. As a result we cannot be responsible for the protection and privacy of any data you may provide whilst using external sites which do not fall under this privacy statement. As always you should exercise caution and look at the privacy statement available on the website in question.

Taking control of your data

We will never share your personal information to third parties unless we have your permission ar are required to do so by law.

You may request details of personal information which we hold about you under the EU General Data Protection Regulation (GDPR) – EU 2016/679. Read more about this regulation here.

If you believe that any information we are holding on you is incorrect or incomplete, please let us know as soon as possible. Use our contact form or send an e-mail to sales@thermalcomp.com and we will promptly correct any information. At any time you have the opportunity to get detailed information about the stored data or to request the deletion of your data.

How we protect your data

We are committed to ensure your information is secured. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.